Refund policy

•⁠  ⁠You may return or exchange an item within 10 days of delivery.
•⁠  ⁠Items must be unused and returned in their original condition and packaging.
•⁠  ⁠To initiate a return or exchange, please contact us with your order details.
•⁠  ⁠Returned items will be inspected to confirm that they meet the applicable return conditions before a refund or exchange is processed.

Refunds

Refunds for approved returns will be processed after the returned item has been inspected and approved. The refund will be issued according to the original payment method, where applicable.

Defective or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact Arka Store Tbilisi LLC as soon as possible after delivery. We will review the issue and provide an appropriate solution in accordance with our return and exchange policy.